Privacy Policy

1. Compliance with Canadian Privacy Laws

We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy legislation in Canada. Your personal information is handled with strict confidentiality and is only used as outlined in this policy.

2. Personal Information We Collect

We collect information in two ways — automatically through your use of our website, and manually when you submit a form or contact us.

3. How We Use Your Information

• To respond to your inquiries and consultation requests
• To communicate with you about our immigration services
• To analyze website traffic and improve user experience
• To comply with legal obligations
• To send relevant updates (only with your consent)

We do not use your personal information for any purpose not listed above without first obtaining your explicit consent.

4. Who Has Access to Your Information

Access is limited to authorized employees and consultants who require it to perform their roles.

We do not sell your personal data. We may share it only in the following exceptional circumstances:

• When required by law or court order
• To protect our legal rights or comply with legal proceedings
• In connection with a business transition (e.g., merger or acquisition)

We are not responsible for the privacy practices of external websites linked from our platform.

5. Data Retention & Security

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law. We implement the following safeguards:

• Secure, encrypted servers
• Access controls and confidentiality protocols
• Regular security reviews

Please note that no internet transmission is completely secure. While we take every reasonable precaution, we cannot guarantee absolute security.

6. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it immediately upon notification.

7. Your Rights

Under PIPEDA and applicable Canadian law, you have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent to data usage at any time
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at inquiry@eiffelimmigration.com. We will respond within 30 days.

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Types of cookies we use:

• Essential cookies — required for the website to function
• Analytical cookies — help us improve site performance
• Targeting / advertising cookies — used to display relevant content and ads
• Third-party cookies — placed by services such as Google Analytics or Meta Pixel

You may adjust or disable cookies through your browser settings. Disabling certain cookies may affect your experience on our website.

9. Lead Generation Forms & Advertising Platforms

We may use lead generation forms through platforms such as Meta (Facebook / Instagram), Google, and others. When you submit your information through these forms, you consent to Eiffel Immigration Solutions Limited contacting you regarding our services.

Information collected through these forms is subject to this Privacy Policy and is not shared with third parties for marketing purposes.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly.